ICEfaces EE Subscription Options

An ICEfaces EE subscription guarantees you access to the most recent certified software that has been tested against a complex matrix of Java EE production software. A subscription provides you with expert support that will reduce your application development time, and ensure a successful enterprise-grade deployment of your ICEfaces EE application in a wide range of Java EE production environments.

	Basic	Dev	Standard	Professional	Premium
ICEfaces Software
ICEfaces Core Framework
ICEfaces Ajax Bridge
ICEfaces Component Suite
ICEfaces Push Server
ICEpack Software
Composite Components Library
Facelets Application Templates
Selenium Testing Package
Load Testing Package
Enterprise Push Server	Eval	Eval	Tomcat, JBoss	Tomcat, JBoss, WebLogic, WebSphere	Tomcat, JBoss, WebLogic, WebSphere
Update Services
Certified Releases and Updates
Software Update Notification
Technical Alerts
Online Case Management
Training
Self-Serve Training	$200.00
Online Training	$450.00	$450.00	$450.00	1 Seat	2 Seats
Consulting Support
Hours available per Term¹			2 Hours	4 Hours	8 Hours
Interoperability Support
IDE Support²
Supported Java EE Frameworks		Facelets	Facelets	Facelets, Hibernate, Seam, Spring, All Portal Containers	Facelets, Hibernate, Seam, Spring, All Portal Containers
Supported App Servers		Tomcat, Jetty, JBoss, GlassFish	Tomcat, Jetty, JBoss, GlassFish	Tomcat, Jetty, JBoss, GlassFish, Netweaver, Oracle, WebLogic, WebSphere	Tomcat, Jetty, JBoss, GlassFish, Netweaver, Oracle, WebLogic, WebSphere
Test & Deployment Support
Functional & Load Test Support
Clustering Support			Tomcat, JBoss	Tomcat, JBoss, WebLogic, WebSphere	Tomcat, JBoss, WebLogic, WebSphere
Failover Support
Problem Resolution and Indemnification
Unique Support Inquiries		5	25	50	Unlimited
Support Access		Email	Email	Email / Phone	Email / Phone / Remote Desktop
Support Access Times³		Std. Hrs.	Std. Hrs.	Extended Hrs.	Extended Hrs.
Emergency Escalation & Patch
Custom Build
Multi-Year Support⁴			1 Year	2 Years	3 Years
License Indemnification
Response Time
B1		1 Day	1 Day	8 Hours	4 Hours
B2		2 Days	2 Days	1 Day	1 Day
B3		7 Days	7 Days	5 Days	5 Days
B4		15 Days	15 Days	10 Days	10 Days

Pricing

	Basic	Dev	Standard	Professional	Premium
Subscription Pricing (US, Canada, Western Europe)
Price per Year per Application	$499	$1,200	$5,000	Contact Us	Contact Us
# of CPUs⁵	6	2	6	10	25
# of Named Developers	N/A	1	1	2	3
Additional Named Developers	N/A	N/A	$1,500	$1,500	$1,500
Renewal Subscription Discount	N/A	N/A	10%	15%	20%
			Contact us for a quote or additional pricing information

_{¹
Consulting Support includes training, best practices, code reviews, and application and performance tuning}

_{²
Supported IDEs include: Eclipse, MyEclipse, NetBeans and IBM RAD}

_{³
Standard Hours = 8:00 - 16:00 GMT / 8:00 - 18:00 EST. Extended Hours = 8:00 - 19:00 GMT / 8:00 - 19:00 EST. 24/7 Support is available at additional cost.}

_{⁴
Multi-year support term can optionally be extended.}

_{⁵
CPU definitions: Quad-Core = 2 CPUs; Dual-Core = 1.5 CPUs; Development CPU = 1 CPU; Production CPU = 1 CPU; Backup CPU = 0.5 CPU; Pre-production CPU = 0.25 CPU.}

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